Have you noticed conflict appears to be all around us these days? People in our lives, both in the personal and professional realm, often hold tightly to their points of view, frequently resulting in anger, hostility and/or frustration for both parties. Have you found yourself in conversations like this? Have you walked away wishing you had strategies to help you navigate these kinds of situations with greater ease and less stress? Or if a difficult conversation or conflict presents itself, do you choose to avoid it altogether? Learn new strategies and effective language to increase your confidence when conflict surfaces in your life that contributes to each other’s needs being understood and met. Led by Gina Genest, M.Ed., owner of The Mindful Zone, LLC. Genest specializes in working with individuals and groups committed to maintaining connection with others despite differing perspectives using strategic and effective language resulting in greater understanding of self and others. Sponsored by the Friends of the Library.